Entry Plan
Public Offer
hourly pricing
Entry-level pricing
- Home Tech Support
- Support for basic issues
- Phone support
Plans & Offers — Simple, Scalable, Transparent
Choose the right level of Tek support for your needs: the flexible Public Offer, the hands-on Small Business Tek Support (Pro), or the comprehensive Business (Standard) plan.
Plans at a Glance
Business
Business (Standard)
225$
Business‑level commitment
- Priority help desk and faster response times
- Enhanced tools and support beyond Public
- 3 hours of on-site or remote tech support
Small Business
Small Business Tek Support (Pro)
375$
Mid‑tier monthly
- Everything in Pro, plus robust SLAs
- Higher availability and dedicated resources
- 5 hours of on-site or remote tech support
Feature Comparison
| Feature | Public Offer | Business (Standard) | Small Business (Pro) |
|---|---|---|---|
| Help Desk Access | Basic ticketing | Priority support | Priority + dedicated queue |
| Response Times | Standard | Faster | Fastest (SLA) |
| Onboarding | Self‑serve | Guided | Tailored |
| Customization | Limited | Add‑ons available | Business‑grade options |
| Availability | Business hours | Extended | High availability (SLA) |
Why Tekropes
Scalable
Start with Public Offer and move to Pro or Business as your needs grow. Stay flexible without rebuilding your workflows.
Transparent
Clear plan boundaries, predictable costs, and straightforward terms so you always know what you’re getting.
Reliable
Professional support with stronger SLAs at higher tiers to reduce risk and keep your team moving.